Cookie Policy

This Cookie Policy explains how Destm Technologies Pvt Ltd ("Destm," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use the CuberIQ platform. This policy should be read alongside our Privacy Policy, which provides further details on how we handle your personal data.

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to provide a better browsing experience, and to supply information to the owners of the site. Cookies can be "persistent" (remaining on your device until they expire or you delete them) or "session" (deleted when you close your browser). We also use similar technologies such as pixel tags, web beacons, and local storage, which function similarly to cookies and are covered by this policy.

2. How We Use Cookies

We use the following categories of cookies on the CuberIQ platform and website:

Essential Cookies

These cookies are strictly necessary for the operation of the CuberIQ platform. They enable core functionality such as user authentication, session management, security features, and load balancing. Without these cookies, the Service cannot function properly. Essential cookies cannot be disabled.

• Authentication tokens: Maintain your signed-in state and secure your session across page requests.
• CSRF tokens: Protect against cross-site request forgery attacks.
• Load balancing: Distribute traffic across our servers for optimal performance.
• Cookie consent preferences: Store your cookie consent choices so we can respect them on subsequent visits.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website and platform by collecting information about page visits, traffic sources, user navigation patterns, and feature usage. This data is aggregated and anonymized where possible.

• Google Analytics: Measures website traffic, user behavior, and conversion metrics to help us improve the user experience.
• Mixpanel: Tracks product usage events within the CuberIQ platform to help us understand feature adoption and user workflows.
• Hotjar: Provides heatmaps and session recordings (with PII masked) to help us identify usability issues.

Functional Cookies

Functional cookies enable enhanced features and personalization, such as remembering your display preferences, language settings, workspace configurations, and recently accessed content. These cookies improve your experience but are not strictly necessary for the platform to function.

• UI preferences: Remember your theme selection, sidebar state, and content editor layout preferences.
• Language and locale: Store your language preference for the dashboard interface.
• Recent items: Track your recently accessed content entries and workspaces for quick navigation.

Marketing Cookies

Marketing cookies are used to track visitors across websites and display relevant advertisements. We use these cookies on our marketing website (cuberiq.com) but not within the authenticated CuberIQ platform dashboard.

• LinkedIn Insight Tag: Measures the effectiveness of our LinkedIn advertising campaigns and enables retargeting.
• Google Ads: Tracks conversions from our Google advertising campaigns and enables remarketing.
• HubSpot: Tracks marketing interactions and associates website visits with CRM contact records for lead nurturing purposes.

3. Third-Party Cookies

Some cookies on our website are placed by third-party services that we use. These third parties may use cookies, web beacons, and similar technologies to collect information about your online activities over time and across different websites. We do not control the cookies placed by these third parties, and their use is governed by their respective privacy policies. Key third-party providers include:

• Stripe: Processes payments securely and uses cookies for fraud prevention.
• Intercom: Powers our in-app chat support and uses cookies to maintain conversation history.
• Cloudflare: Provides CDN and security services, using cookies for bot detection and performance optimization.

4. Managing Cookies

You have several options for managing cookies:

• Cookie Consent Banner: When you first visit our website, you can choose which categories of non-essential cookies to accept or reject through our cookie consent banner.
• Cookie Settings:You can update your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
• Browser Settings: Most browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only first-party cookies, or delete cookies when you close your browser.
• Opt-Out Links:For specific third-party tracking, you can use industry opt-out tools such as the Digital Advertising Alliance's opt-out page or the Network Advertising Initiative's opt-out page.

Please note that disabling certain cookies may affect the functionality of the CuberIQ platform. Essential cookies cannot be disabled as they are required for the Service to operate.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through our website or via email. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

If you have any questions about our use of cookies, please contact us at [email protected] or write to: Destm Technologies, Inc., 123 Innovation Drive, Suite 400, San Francisco, CA 94105.